Average ticket size: The shopping basket capacity is a key factor.

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SB Connect Magazine

Basket Capacity: The Key Factor for Increasing Average Ticket

According to a Nielsen study, a larger-capacity basket can increase the average ticket by up to 18%. But usable capacity, ergonomics and wheels matter just as much as liters.

Shopping basket capacity directly influences the average ticket because it determines how much a customer can buy before feeling overwhelmed. According to Nielsen (2017), a larger basket can increase the ticket by up to 18%. SB Shopping Basket manufactures the widest range on the market in Spain: from 10 to 91 liters, with horizontal baskets (XXL 80L, Match 86L), vertical baskets (Bond 70L, Superbond 91L) and polyurethane wheels with double ball bearings that produce 30% less noise. Manufactured under ISO 9001, supplying retailers in over 70 countries.

Increasing the average ticket is every retailer’s goal, and basket and cart capacity is a fundamental factor in achieving it. The market is increasingly competitive. Retail chains fight every day to boost profits and win leadership in their sector. Getting the most out of every customer who walks into the store is essential — and that’s exactly what the average ticket measures.

SB Shopping Basket case studies

What is the average ticket and why does it matter?

A store’s average ticket is the total revenue of a store divided by the number of customers. It’s a key metric for designing growth strategies and business plans.

Increasing what a customer spends on each visit involves a combination of factors: price, product range, promotions, agility and also how the shopper carries their purchases around the store.

According to the study conducted by Nielsen in 2017, a larger shopping basket can increase the average ticket by up to 18%.

Usable capacity: it’s not just about liters

However, the user experience is fundamental. It isn’t simply about filling stores with bigger baskets. A basket or cart needs to be able to carry all of a customer’s purchases without requiring extra effort, so the customer can enjoy their visit and doesn’t give up on adding more items just because carrying them becomes too much work.

The internal geometry, straight walls, weight distribution and wheel quality determine a basket’s real usable capacity, which can differ significantly from its nominal capacity in liters.

Straight walls

Allow large, bulky items to be placed that wouldn’t fit in baskets with sloped walls. Delay the feeling of the basket being full.

Stable base

A well-designed base allows products of different sizes to be stacked without the basket becoming unstable during the shopping trip.

Weight distribution

Good weight distribution reduces perceived effort and lets the customer keep shopping without premature fatigue.

Maneuverability at full load

Double ball-bearing wheels ensure the basket is easy to move even when fully loaded.

Ergonomics and wheels: the differentiator no one sees but everyone feels

SB Shopping Basket manufactures all its wheeled baskets with double ball-bearing wheels. This system guarantees perfect maneuverability even at maximum load.

Another important factor is the polyurethane finish on all wheels. This material means SB baskets produce 30% less noise than standard wheels on the market. This difference is especially noticeable on busy days. Reducing in-store noise helps make the shopping experience more pleasant and, as a result, increases the average ticket.

When the basket rolls easily and quietly, the shopping trip lasts longer. The customer doesn’t get tired, doesn’t feel stressed, and keeps adding products.

The largest-capacity baskets on the market

SB Shopping Basket offers the widest range of high-capacity baskets on the European market, with solutions for every type of store and shopping mission.

XXL 80L basket by SB Shopping Basket
XXL 80LThe largest horizontal wheeled basket
Bond 70L basket by SB Shopping Basket
Bond 70LVertical basket with optional brake
Superbond 91L basket by SB Shopping Basket
Superbond 91LThe largest vertical capacity on the market

The Bond and Superbond vertical basket range lets the equipment take up the same aisle space as a classic basket while offering a shopping cart’s carrying capacity. Two units fit side by side in a standard one-meter aisle, improving flow without reducing the customer’s carrying capacity.

How each SB product helps increase the average ticket

Each model is designed for a specific shopping profile. This table shows the expected impact on average ticket by product.

SB product Capacity and format Impact on average ticket
Fit 26L Ergonomic hand basket. 47% less carrying effort. Extends time spent in-store. Customers don’t abandon their shopping due to fatigue.
Great 28L Durable hand basket. Lockable handle. High turnover. Ideal for medium shops. Reduces breakage and restocking.
Barcelona 54L Horizontal wheeled basket. 54L. The most sought-after in the range. Dual use, by hand or on wheels. Enables an effortless mid-size shop.
XXL 80L Horizontal wheeled basket. 80L. The largest horizontal basket on the market. Up to 18% higher average ticket on large shops. Straight walls for bulky items.
Match 86L Horizontal wheeled basket. 86L. Snap-off removable wheels. Cart-level capacity in basket format. Delays early shopping abandonment.
Bond 70L Vertical wheeled basket. 70L. Optional brake for slopes up to 10%. High capacity in narrow aisles. Two units fit side by side within 1 meter.
Superbond 91L Vertical wheeled basket. 91L. The largest vertical capacity on the market. Cart-level capacity in a minimal footprint. Ideal for supermarkets, DIY, home and apparel stores.
SB Shopping Basket case studies

Commitment to customers and to results

SB Shopping Basket is committed to helping its customers with products designed for real in-store use and built to help increase the average ticket. All baskets are manufactured in Spain under ISO 9001 certification, with polyurethane double ball-bearing wheels, one-piece construction and planned supply for retailers in over 70 countries.

It’s not enough to offer big baskets. You need to offer baskets that customers actually want to use. Ergonomics, quietness, maneuverability and usable capacity are the four factors that turn a basket into a sales tool.

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